Return Policy and Shipping info

All sales on clothing and shoes are final.  We do offer 24 hour returns on electronics and bedding.

If you would like to have your order shipped we ask that you contact the store directly to arrange shipping.  270-256-0522

Privacy Policy

This privacy policy sets out how Cru Upscale Consignment uses and protects any information that you give Cru Upscale Consignment when you use this website. Cru Upscale Consignment iis committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Cru Upscale Consignment  may change this policy from time to time by updating this page.

What we Collect
-name
-phone number
-address
-payment info
-email

What We do with Collected Information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • We may contact you by email, phone, fax or mail.
  • We will never sell your information

Terms and Conditions of using this Website

Your use of the website is at your own risk. Use of this website constitutes a consent to our privacy policy.

Shipping and Handling

All orders are prepared for shipment after completed checkout. Please allow for up to 48 hours to prepare shipments.

Orders are shipped using the selected method you as the customer chooses during checkout. Once location is entered, shipping fee is calculated. 

For local orders we offer an in-store pick up option! 

We do not issue refunds for lost, unclaimed, or undeliverable packages. If a package is damaged during transit or returned as undeliverable/unclaimed, it is the customer's responsibility to follow up with the shipping carrier.  We will provide a tracking number for all shipments.